Questions and Answers


Q. The sapphire site mentions "contact your seller for RMA process". So what's that about? if I get a bad card or if my card stops working within the warranty period who am I supposed to contact?
And how long is the warranty period?

A. Seller means the importer and in India the importer gives the warranty of their product.

Vicky (Verified Buyer )

Q. I am gonna purchase it in march after HS exam...please keep in stock...btw can I get it in your kolkata showroom?and whats your delivery charge in kolkata I will build a pc around 60k

A. We cannot confirm the future stocks Sir and yes you can get it in our Kolkata store too and we do not charge shipping in Kolkata. 

Abhiroop sahoo (Verified Buyer )

Q. What if i buy on 9 February before 12 in the night, would i still be viable for the 3 games?

A. You should purchase it before 12.

Ajay Chaudhary (Verified Buyer )

Q. Does it have warranty? If yes, how many Year's? And how do I get those bundled games?

A. Yes, it has 3 years of warranty all over in India, also y=to claim the codes you will need to drop us an mail once you receive the product.

Raj (Verified Buyer )

Q. If i were to buy before the 9th, but only receive it after the 9th, would i be eligible for getting those games?

A. Yes Sir, you will be eligible as your purchase date is before 9th.

Akash P Sajeev (Verified Buyer )