Faq

  • Why should I buy from mdcomputers.in?

    We are in this industry from more than 15 years and are one of the leading websites in India for online high-end computer parts, we provide the most competitive price than any other ecommerce website in India. We ensure full satisfaction for our customers.

  • Is it safe and secure to purchase from mdcomputers.in?

    Our website is 100% safe and secure in terms of customers data and their personal information’s, also our website is https, s indicates that our website is secure from any online threads and is safe to do any kind of online transactions.

  • Does mdcomputers.in sell’s new and genuine products?

    All the products which we sell in our website is in new condition as we do not deal in used products nor we deal in any kind of duplicacy as we only sell the products for which we are the authorised and have our tie-up with those companies. Many companies like MSI, Gigabyte, AMD, Nvidia, LG, ASUS and many more companies has listed our site’s name in their websites as their official partner.

  • How to get discount on my order?

    Usually we provide the best price as compared to any other ecommerce website in India, still if you are planning to purchase in bulk or wanna purchase a complete RIG then we will surely provide some discounts on it.

  • Does Mdcomputers.in has any hidden and shipping charges?

    We do not have any hidden charges, all the amount will be shown to you at the time of confirming the order which is crystal clear for any buyer. Except graphics card we do charge extra for shipping the same will be shown to you while you place your order.

  • What are the payment options available with mdcomputers.in?

    We have Credit / Debit card options, Net Banking, Credit Card EMI*, Cash on Delivery, Bank transfer options like NEFT, IMPS, RTGS, CASH DEPOSIT, CHEQUE, UPI, DD, also we have Snapmint Cardless EMI option available with us.

  • How many days it takes to ship an order once the order is confirmed?

    If the product is available in our current stock then it takes 24 working hours to ship the product, dispatch may get delay in offers periods or at vacations.

  • Will I receive every updates of my order?

    We update every status of your order is your order history as well as in your mail, from where you can track every status of your order, once the product is shipped we will update the tracking details also.

  • What is your return and refund policy?

    We accept return and refund request only if the product delivered by us is in damage condition, wrong product sent, product in dead condition or product is defective. Buyers will have 3 days and 7 days (7 days is applicable on purchase of a complete PC set) after delivery to inform us in case of any dispute in the order to claim for return or refund. For gaming chairs only replacement is applicable, no refunds will be there for gaming chairs.

  • How we will receive our refund and in how many days?

    If the payment was made through our payment gateway then it will be refunded in same account by which the payment was done, in case of BANK TRANSFER and COD orders refunds will be done only in buyers bank account.Refunds usually takes 7-10 working days to reflect in your account.

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